WhatsApp is a famous messaging app with over 1.5 billion users worldwide. WhatsApp Business is a separate app designed for small businesses.
Both apps allow you to send and receive messages, but there are some key differences. So what’s the difference between the two? Lets Explore
What is WhatsApp?
WhatsApp is a cross-platform chatting app that allows users to communicate with each other without incurring SMS charges. WhatsApp uses your phone’s internet connection (4G/3G/2G/EDGE or Wi-Fi, as available) to let you message and call friends and family.
Cross-platform means that the app works on both iOS and Android devices. WhatsApp is completely free to use, there are no subscription fees, and you can even send messages internationally for free.
What is WhatsApp Business?
WhatsApp Business is a separate app designed specifically for small businesses. It’s available for free on Android, and there’s a paid version for iPhone.
The app includes all of the features you’d expect from a messaging app, plus some additional features designed to help businesses communicate with their customers.
For example, businesses can use WhatsApp Business to respond to customer inquiries, send updates and announcements, and even create automated messages (such as “away” messages).
Read More: How to Create a Direct Link for Your WhatsApp Group
What are the key differences between WhatsApp and WhatsApp Business?
The key difference between WhatsApp and WhatsApp Business is that WhatsApp Business is designed specifically for small businesses. The app includes features that help businesses communicate with their customers, such as responding to customer inquiries and sending automated messages.
Another difference is that WhatsApp Business has separate terms of service and privacy policy than WhatsApp. This is because the app is designed for businesses, and there are some additional considerations that businesses require to be aware of (such as data collection and storage).
Finally, WhatsApp Business is not available in all countries. Currently, the app is only available in a handful of countries, including the US, UK, Canada, India, and Indonesia.
So if you’re located in one of these countries, you’ll need to download the app from the Google Play Store. Otherwise, you won’t be able to use WhatsApp Business.
How do I get started with WhatsApp Business?
If you’re located in a country where WhatsApp Business is available, you can download the app from the Google Play Store.
- Once you’ve downloaded and installed this application, you’ll need to set up your business profile. This includes entering your business name, website, address, and contact information.
- You’ll also be asked to verify your email address and phone number.
- After completing these steps, you can start using WhatsApp Business to communicate with your customers.
If you have any queries about WhatsApp Business, please visit our Help Center. They will be happy to help you.
The main difference between WhatsApp and WhatsApp Business
Here is the main between WhatsApp and WhatsApp business:
- WhatsApp Business is designed for small organizations and businesses, while WhatsApp is a cross-platform messaging app.
- The business app includes features to help businesses communicate with customers, such as automated messages and the ability to respond to customer inquiries.
- WhatsApp Business has different terms of service and privacy policy than WhatsApp because the app is designed for businesses.
- Both apps allow users to message and call friends and family. WhatsApp uses your phone’s internet connection, while WhatsApp Business requires a subscription fee for some features.
- WhatsApp offers a free version with ads, while WhatsApp Business does not offer a free version. The business app is only available in selected countries.
- Both apps are popular among their users. WhatsApp has over 1.5 billion monthly active users, while WhatsApp Business has an undisclosed number of users.
Read More: How to Use Whatsapp – Step-by-Step Guide for Beginners
What are the benefits of using WhatsApp Business for your business communications?
First and foremost, WhatsApp Business is a great way to manage your business communications in one place. It offers all of the features of the regular WhatsApp app, plus a few extra features specifically for businesses.
Some of the key benefits of WhatsApp Business include:
A dedicated business profile: This allows you to provide your customers with helpful information about your business, such as your address, website, and contact details.
Messaging Statistics: WhatsApp Business lets you see valuable statistics about your messages, such as how many people have seen them and how many times they’ve been forwarded. This can help you to gauge the effectiveness of your communications.
Automated messages: You can set up an automated chat to respond to common customer queries. This can save you a lot of time and hassle, as you won’t need to reply to each message individually.
WhatsApp Business is a great way to improve your business communications and make your life easier. If you haven’t already, we recommend downloading the app and giving it a try.
How do you use WhatsApp Business to communicate with customers and clients?
WhatsApp Business is a free app that you can download from the App Store or Google Play store. The app is designed for small businesses and includes all of the features of the regular WhatsApp app, plus some additional business-specific features.
You can communicate with customers and clients using WhatsApp Business in two ways:
1. By sending them messages individually, or
2. By setting up automated messages to go out to groups of people.
To send an individual message,
- Open up a chat with the client you want to message and start typing.
- Your message will be delivered just like a regular WhatsApp message.
To set up an automated message,
- Go to the ‘Settings’ tab in the app and select ‘Automated Messages.’
- From here, you can create a message template and schedule it to be sent out automatically to groups of people.
WhatsApp Business is a great way to stay in touch with customers and clients. The app is easy to use and has all the features you need to stay connected.
What do you choose?
Like most people, you probably have WhatsApp installed on your phone. WhatsApp is a messaging app with a following of over 1 billion users. The app lets you send text messages, make voice and video calls, and share photos and videos with other WhatsApp users.
If you are running an agency or small organization, you will choose WhatsApp Business because it’s tailor-made for small businesses. WhatsApp Business is a free app available to download on Android and iOS devices, and it’s designed for companies to communicate with their customers.
Conclusion
If you want a messenger app with a vast user base, go for WhatsApp. On the other hand, if you want an app specifically designed for businesses to communicate with customers, go for WhatsApp Business.
The app offers all of the features of the regular WhatsApp app, plus some extra features specifically for businesses. Thanks for reading!
